ASIC drives the development of a pioneering tool chatbot about the UPV, designed and maintained with its own resources and oriented to the needs of the university community.
The UPV takes a new step in its commitment to technological and educational innovation with the launching of the PoliGPT an artificial intelligence tool developed by university staff and resources. This pilot project, which began in the spring of 2024, marks a milestone by positioning the UPV among the top Spanish universities in creating its own artificial intelligence.
Artificial intelligence at the service of the university community
PoliGPT was born with three fundamental objectives:
- In-house development UPV: an application created and maintained with its own resources, totally free for the UPV community.
- Knowledge of the UPV the campus: provides contextualized answers about the campus, its buildings and services.
- Privacy of the university community: data and queries are processed and stored in the UPV’s own infrastructure, without depending on external services.
Unlike other more generic conversational assistants, PoliGPT operates with documentation, data and UPV institutional content. It offers useful answers adjusted to the university context. Currently, it operates in an infrastructure formed by three physical machines dedicated exclusively to to execute these language models, a capacity that continues to grow thanks to the growth of the artificial intelligence team and increased investment in this strategic area.
More than a chatbot: a basis for multiple services
Although PoliGPT may seem like a simple chat, its true potential lies in its use as a base platform for various university applications. Among the functionalities implemented and under development, the following stand out:
- Specialized bot for Gregales resolution which automatically filters and answers referrals to queries on whether or not they are computerized.
- Subtitling, transcription and machine translation services for UPV Media and VideoApuntes.
- Intelligent search engines that understand natural language.
- Virtual assistants that offer support in different areas of academic and administrative management.
- Automatic generation of exams from audiovisual content as a reinforcement tool for learning.
Superior performance and a long-term vision
The preliminary results show that PoliGPT is already enough superior performance metrics to ChatGPT that revolutionized the world in November 2022 in queries related to the university context of the UPV. This breakthrough makes the UPV a national and international benchmark for its commitment to ethical, secure artificial intelligence adapted to the real needs of its community.
The five-year horizon contemplates a more refined and integrated PoliGPT in the whole of university life: from the preregistration and space reservation management to access to personalized information on studies or current events. In addition, the creation of PoliGPT assistants specialized by subject able to interact with the student body, test them and accompany their learning process.
With PoliGPT, UPV consolidates its leadership in digital transformation and takes a step towards a smarter, more efficient and service-oriented university of the university community.